Customer Journey

We have carefully mapped The Patient Journey and strive to make it….seamless. frictionless. simple.

Discovery – Consider how emotional the moment a patient discovers its time to seek medical attention may be.

Location – Consider how frustrating and confusing the due diligence process is for a patient to locate the right provider or solution.

Measure – Consider how a patient finally makes a decision! Is it based on measuring your community reviews? your practice reputation? or simply how engaging your content is?

Purchase – Consider how simple it should be for a patient to make an appointment and join your community.